Watch the Webinar

Watch the On-Demand Webinar

In this recorded webcast, Dan Latimore, Senior VP at Celent and Ben Terrill, VP of Customer Success at Finn AI discuss the truth behind conversational AI for banking. These experts examined the most common misconceptions that could tank your bot deployment. Avoid these pitfalls and write your own AI success story.

• Slow and steady wins the race – why quick wins aren't long term successes
• You can’t set it and forget it – understanding that AI isn't self-sufficient
• Bots are NOT Conversational Assistants - knowing the difference can make all the difference
• A good relationship needs to be cultivated – how to optimize customer adoption and interaction post- launch
• Cross-bot integration is hard – when to consolidate multiple deployments

Overpromised & Underdelivered:


Conversational AI Designed Exclusively For Banking

We know banking
Our domain and conversational design experts have developed a specific taxonomy just for banking. This means we already know and can answer most of the questions your customers will ask.
Get great results quicker
Our virtual assistant comes pre-trained with thousands of banking intents so you can launch faster than any of your competitors.
Leverage the power of a single brain 
Every customer interaction makes Finn AI smarter, faster, and more accurate. With our unique single brain approach, you can benefit from the collective activity of millions of users to continually train your bot.
Never fall behind

AI technology continually evolves – even after you launch. Our team of data scientists, product developers, and customer success experts are committed to supporting you throughout our partnership…pre-launch and beyond.

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Common Misconceptions About Conversational AI For Banking

Dan Latimore

Senior VP

Ben Terrill

VP Customer Success

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